In order to provide our clients with the best customer service possible, we offer a Virtual Law Office (VLO) at no additional cost. The use of the VLO is completely optional and allows you to register for your own secure account with an invitation from South Carolina Attorneys At Law. Once registered, you can login and ask our attorneys questions about your representation. Register for a free account today and ask a legal question.
Common Questions
What is a Virtual Law Office?
The Virtual Law Office (VLO) provides a secure online environment that is available to clients 24 hours a day, 7 days a week. The VLO includes secure areas for attorney-client communications, completion of online forms, and secure sharing of confidential documents, files and account information. As part of South Carolina Attorney At Law’s mission to increase access to the legal profession, the VLO allows us to efficiently provide clients representation.
Why a Virtual Law Office?
Our Firm feels that a Virtual Law Office best helps us to fulfill our core values. We believe that:
- Individuals deserve convenient access to the legal profession
- Legal services should be affordable and readily available
- We can provide efficient, cost-effective service with a swift turnaround time
- Improving our ability to provide legal services allows the firm to grow.
What Can I Do on the VLO?
Obtain legal advice as needed, either in our secure online environment or by scheduling a phone conference with one of our firm’s attorneys to discuss your questions and concerns
- Request a free quote for performing legal services
- Receive your legal services online, in a timely fashion, without sacrificing the personal services of a licensed attorney
- Access invoices and pay legal bills.
How do I get started?
The use of the VLO is completely optional. To use the VLO, you must be invited to register for a free account. During the registration process, you will be required to accept the terms and conditions of use for our VLO site. Keep your registration information (username and password) private and use it to login to the site to view threaded discussions between you and one of our tax attorneys.
The VLO allows potential clients the option of being notified via email upon attorney response to your VLO query. After you create your account, you may click on “Ask a Question” and submit information concerning your legal matter. We will conduct a conflicts check and if there is no conflict, one of our attorneys will answer your question and provide a no obligation personalized fee quote for legal services.
Is the information I send through VLO secure?
Our VLO is actually more secure than email. Although email can be used for client communications, it is neither encrypted nor secure. Emails also leave copies of themselves on servers they pass through on their way to the recipient.
Our VLO is powered by Clio Connect, which provides our clients with a secure communication tool. Data is encrypted at both the communication and storage levels using proven algorithms offering the highest degree of protection. The software is developed using secure programming techniques, regular auditing and continuous updates to protect you in the ever-changing online environment.
Are there any legal fees?
All potential clients are provided with a personalized quote for the legal services requested before any work is done. There is no obligation to accept the personalized fee quote. Unless the potential client accepts the personalized fee quote, no fees are incurred by the potential client and no work will be performed by our firm’s attorneys.